HOW TO BUY PRODUCTS FROM JUMIA ONLINE MARKET PLACE

What is JUMIA ONLINE MARKET PLACE?

Jumia, is an online marketplace in Africa for electronics, and fashion among others. It has partnered with more than 50,000 local African companies and individuals and is a direct competitor to Kilimall in Kenya and Konga in Nigeria.

WHAT ARE THE PRODUCTS YOU CAN BUY FROM JUMIA ONLINE MARKET?

Jumia sells differents types of products  online. Below are some of the categories of products you can buy online from jumia:

• Mobiles and tablets (such as latest  Infinix phones, Techno phone, Nokia....and so on)
• Automotive and motorcycles products
• Books and Stationary
• Cameras
• Computers
• Fashions
• Games and console
• Health and beauty
• Houses
• Offices
• sport wares
• Television

HOW CAN YOU BUY PRODUCTS ONLINE FROM JUMIA ( how to makes an order from jumia):

Jumia website has a convenient interface, on the main page of the portal , you see the catalog of categories to choose from, Every  categories has a wide range of products, use the filters to finds the needed products.

When you finds the needed products, it's time to makes an order. So when you selected the items to buy , just follow these steps:

• On the page of the products , click the button "Buy now"
• Now the green screen appears at the top of the page showing that the product has been added to your cart
• You can continue shopping, or go to an order details.
• You can see at the top right corner the icon of your cart, so you can opens it at anytime.
• Then you are advice to review the cart
• At this stage , you can add or removes the items in your cart
•  You can also see there the field for voucher number, so don't forget to enter it if you have one
  
• If you are a new customer, you will be ask to create the account.
• The next step is to add your address and click "Save" to continue

• Now it's time to select the delivery method and pick up station
• This point can be change by clicking " change pick up station" button. once  you have done , click "save and continue"
• Now you can go to payments section and  select the payments method
• After you choose the payment method, press " confirm order" and it is done.

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Wait for the SMS notification from the pick up station  and takes your items you bought.

Pick up station are situated around the country, you can check the list HERE.

You have five days to pick up the items.

Remember that you can also choose the option "Door Delivery" and receives the items at your home. there is also a shipping fee table to know the cost Here.

HOW TO TRACK YOUR ORDER FROM JUMIA:

Jumia  provides a big number  of convenient customer services and order tracking tool is one of them. With the help of this services, you can see the current location  of your items whenever you want. Here are the steps of tracking your items:

• On www.jumia.com.ng you cans see "order status" bar at the top right side of the screen.
• After you click at the bar, a login window will appear, Log into your account.
• Now you see the order status page, here you are required to enter the order number and click "check now"
• To see some details information, click "see more"
• If you want to know the status of another item, click " check another order"

HOW TO CANCEL YOUR ORDER ON JUMIA NIGERIA:

There may be some cases when you change your mind about buying some items.It is not a problem to cancel any order. Every customer can do it by contacting customer service of jumia portal.

Even if the item has already been shipped on it's on the way, the customer care service can stop the delivery. Another way to cancel the order is to reject the items at the pick up station or just ignore the SMS notification.

There are also the possibility to return the items when you have already receive it. There are few step to follow to return the items to jumia online market/store:

• At first, make a request, you can do it in two ways:the first one is to go the personal account and create the request there .The second one is to turn to the customer care service and ask them to create the request.
• Carefully pack the products. check the condition of returning packages on the website of jumia. Remember that you should pack all the accessories and gifts that you receives with them.
• Call the customer service to know the addressees of drop off stations. Notice that the drop off process is free of charge.

CONCLUSION: Buying products from jumia online market is easy and starightforward!
Click here to Buy the latest products from jumia now!

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